5 Gold Anchor Accredited
The 1st Marina in Northern California to Achieve 5 Gold Anchors
We are so grateful to have been awarded ‘5-Gold Anchors’ by the Gold Anchor Global Marina Accreditation Program in a presentation ceremony held this March, 2021.
The Gold Anchor Global Marina Accreditation Program has been auditing marinas around the world for more than 25 years and is now being administered by the Marine Recreation Association in the United States with three California marinas being accredited to date. Similar to the Michelin ranking for restaurants, the program ranks marinas on the quality of their services, facilities, and customer service on a 2-5 “Gold Anchor” basis.
The evaluation process is very in-depth and takes months to complete the full review, covering 87 separate criteria. We began the in-depth evaluation process last November 2020, which included a physical survey of the marina facilities and review of marina policies, procedures, and customer services. The ‘5-Gold Anchor’ award requires a score of 85 to 94% on the assessment, which few marinas world-wide have achieved. We are the 1st marina in Northern California to achieve 5 Gold Anchors, and the 2nd Marina in all of California to achieve this status.
Kathy O’Brien, Past MRA Board Member, presented the award to Arron Pellarin, Partner/Owner of Village West Marina. Stockton California Mayor, Kevin Lincoln, and San Joaquin County Supervisor, Tom Patti, were also in attendance. Village West Marina & Resort was featured on KCRA 3 News, click here to view the full broadcast.
Marina Dock Age Magazine wrote published an article detailing this great accomplishment, which you can read the full article here.